Refund Policy

Last Updated: 2026

We aim to provide a high-quality IPTV streaming service and customer satisfaction is our priority. If you experience issues with the service, please contact our support team for assistance.

Refund Eligibility

Refunds are available within the following periods:

  • 1-Month Subscription: Refund requests must be made within 7 days of purchase.

  • 3-Month, 6-Month, and 12-Month Subscriptions: Covered by a 30-day money-back guarantee.

Conditions

Refund requests may be approved if:

  • The service cannot be activated or accessed

  • Major technical problems occur and cannot be resolved

  • The service does not function as described

Refunds will not be granted if the issue is caused by:

  • Slow internet connection

  • Device incompatibility

  • Incorrect setup or misuse of the service

Processing Refunds

Once approved, refunds will be processed through the original payment method whenever possible. Processing time may vary depending on the payment provider.